Stratford Auto Repair

I've been through few shops with not that much good luck with service or customer service even with the so called big guys. I finally tried out Desi Auto Care and had work done on my car. He replaced valve cover, thermostat and coolant flange. I was satisfied with his performance. Today I have no leaks. Thank you very much!

After one of my cylinders blew and my Land Rover began to shake, I knew I needed to visit Land Rover specialist, luckily i found Desi Auto Care and - God - I think I found my new Rover repair shop! Dylan (Front desk) was really helpful and was able to accommodate me quickly and next day, I was back on the road driving and my vehicle has never been better! I was worried about cost, but the parts & labor were fair. My wallet and me are very happy! Will be back for sure.

Mystery resolved! Brought my 2016 BMW Z4 in for maintenance and some other repairs. Asked Chris them to find a mysterious buzzing noise on dash board it only happens between 40 and 50 mph. I figured maybe a faulty wiring or the damage cable, and drove it and traced the noise to a loose seal strip around the BMW. Good to trust veteran BMW experts like these who have seen (and repaired) it all before.

Dealing with My *17 Porsche Panamera is my LEAST favorite thing to do. Desi Auto Care has changed that for me and has a good experience dealing with them, My warranty has expired so I brought my car to DESI for brakes bcoz my Porsche was "yelling" at me with the warning light that said my brakes need to pay attention right NOW! I was ready to spend money because the brakes has not been replaced since I purchased my car, so it was a time to service. Sam called me the next afternoon that my brakes are very fine and that it was a sensors that needed to be replaced. They clear the fault code. He said when I bring it back next time for oil change service, we'll check sensors again. I swear that would never happen at dealership Service was courteous, property is clean and job is well done timely. Desi Auto Care is the shop where I know I'II be well taken care of by trustworthy Porsche technicians.

Dealing with My *17 Porsche Panamera is my LEAST favorite thing to do. Desi Auto Care has changed that for me and has a good experience dealing with them, My warranty has expired so I brought my car to DESI for brakes bcoz my Porsche was "yelling" at me with the warning light that said my brakes need to pay attention right NOW! I was ready to spend money because the brakes has not been replaced since I purchased my car, so it was a time to service. Sam called me the next afternoon that my brakes are very fine and that it was a sensors that needed to be replaced. They clear the fault code. He said when I bring it back next time for oil change service, we'll check sensors again. I swear that would never happen at dealership Service was courteous, property is clean and job is well done timely. Desi Auto Care is the shop where I know I'II be well taken care of by trustworthy Porsche technicians.

After seeing a red warning sign on my Jaguar, I had my co-worker take a look at it and it turns out my XE needed a new alternator. Genuine OEM alternator was replaced and the red warning sign was gone. They’re not fishing for your wallet while discussing to you. Honest work and I’m all in on supporting family-run businesses that are this good.

I brought my Mercedes R350 in for check engine sign, abs failure sign, and PMS failure sign. After diag. Chris explained me, that I needed an air mass sensor. Had my service completed on time. Not only did I get recommendations but I wasn’t pressured for any up-sell. In addition, my repair is covered under 2 years / 24,000 miles warranty.

Chris performed preventive maintenance for carbon buildup. My BMW 750Li has more than 125K miles on it. I notice bump in fuel efficiency and my Bimmer driving like a champ!

I carried on the family tradition in owning a Mercedes Benz. Transmission and Transfer case fluid changed at 125K miles on my 2018 C-300. Job completed very same day. Two thumbs up!

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