Stratford Auto Repair

I love coming to this place, the staff is amazing and so helpful, Chris is always very honest and to the point when it comes to suggestions for care, no pushy sales at all!!

I found Desi Auto Care through my uncle’s recommendation. I’m lucky I did! I visited for an oil change & brake check at a Mavis tire shop and was given a laundry list of repair services they said I must get. I was little skeptical that I needed to EVERYTHING done on that list, so I decided to take my Land Rover LR3 to desi and have them check my brakes and laundry list etc… The manager was helpful which is main thing for me when dealing with auto repair business. He confirmed couple items on the list I do need, but said the others were definitely not repairs I needed to get it done now. When technician had my Rover up on the lift, the manager brought me inside the shop so that mechanic can explain what the issues was, but show me-point them out. They fixed what I (REALLY) needed + cost effective. I will definitely be going to them for any repair or oil changes.

I came in on a Friday almost closing time 6pm and Desi Auto Care guys still took care of my Porsche oil change to make sure my Cayman was ready for the weekend travel from Cherry Hill to Canada. 5 stars for above average service thank you.

Great service

The team was very courteous, personally responded to me and refunded my credit card. That showed integrity. Well done indeed! The team seems quite knowledgeable. I changed my rating to reflect the positive experience. I read a lot of positive reviews. Without due diligence, I drove my 911 convertible to this shop, 40 miles away. To be fair, they did inform me that they did not work on convertibles, but they would take a look at it for me. The setup seemed to be slow paced with mechanics taking their own time. They took 20+ minutes to get to my vehicle and probably wrapped up what they called 'diag' in less than 15. They charged me $150 for 'diag', looked at the hydraulic fluid level and said the level was fine and that there was nothing much they could do about it. They do not work on convertibles :-), remember? $150 for 15 minutes, apparently $150/hour of technician's time is what they charged me for. I asked them for a written diag or some form of print out for which they said, nope, nothing to report here. Did they pull a fast one on me? Not sure, but I would be very careful here. Definitely a shop to avoid if you have a convertible and not worth visiting in my opinion.

Everything from scheduling to communications was excellent. I loved the web based approvals for work requested and any add ons

Everything from scheduling to communications was excellent. I loved the web based approvals for work requested and any add ons

Oh well! So I has an ongoing intermittent stalling on my ‘18 Land Rover HSE Sport. This issue with my SUV (although serious to me) would not trigger the check engine light which makes the vehicle almost impossible to evaluate. After trying the repair at local dealer try to figure out what was wrong with my LR. I found Desi Auto Care in Google. It was the last-ditch effort to get my LR running properly. This is what happened… Dropped the LR off for a valuation 8am. By 1pm I received a phone call from Andrew. He says I’ve seen this before and I guarantee I know what it is. $265 later I picked up the LR and after one week of driving the issue is gone. Just a side note: My dealership estimate was $5500 to tear into the motor to determine what is the issue. If you ask me, am I going to return to Desi Auto Care? If any future service needed. My answer is a firm yes!

This is a auto care done rite hard to find a place so affordable and easy I’m definitely a costumer for life vary impressed

I have a 2009 BMW - I have been going here for 7 years No overcharge - fair - THE BEST SERVICE!!!!