Stratford Auto Repair

So, we all know times are tough and despite my desire to "stimulate " the economy , I'm not going to be able to purchase a new car for a while so last week I took my 9 yrs. old BMW here for some repair and a comprehensive inspection. From my first call to make an appointment, I was impressed. It was so nice to feel so respected and welcomed to their BMW repair shop. After they completed the repair and inspection, they called me and explained in order of priority, the items they uncovered that needed to be fixed and why. They also told me what could wait and how long it can wait. I asked them to complete a couple of the less expensive and more urgent options, and you can bet that I will be coming back to Desi Auto Care when it's time to address the larger ticket item. This shop gets A+ from the initial phone contact to very helpful free ride home, to the finished product and everything that happened in between. I would recommend them to all my friends, and even my enemies if I was in a particularly charitable mood !

Brought our '03 Discovery (less than 42K miles driven) in to Land Rover dealership for a Free Multi-point inspection, It was a bang on my head, when I get quote of $6318.77 (what the heck?? ) Eventually I recovered from brain damage to get a 2nd opinion and Desi Auto Care was suggested by my NJ state trooper friend. I bought my car right in and was met by Shawn and Andrew. They're Land Rover Specialist, they reassured me that the repairs would be reasonable and only if needed. So I went from from a would be $6318.77 financial bleed to a $514 all necessary repairs from Desi. Great shop all the way, (showed me all the old parts) very informative & they do care for my pocket. Dealership send me email for survey - asking for my experience (Ha..ha..ha..)

From the time I made phone call for repair appointment to the final checkout, my car has been perfectly repaired and everything done professionally it was my pleasure to deal with Sam (he is very funny and helpful) am very impressed of his SLICK business style. Best auto repair shop I ever had. They educate me a lot about my car. Now I have more confidence in them for my future car repair.

It truly deserves 5 stars for giving the best customer service and being customer it was very pleasant environment to talk to anyone in the shop walking in and walking out. It truly made me feel like every customer is a BOSS and the owner goes well beyond to give best customer service with the guarantee on the services done to your car. Will go here every time for all the services.

I took my wife's Mercedes to Desi Auto for service appointment. They did the job in a timely manner and for a fraction of the cost. They did a great job and the entire staff was extremely friendly. Desi Auto Care definitely stands by the rule that the customer is always right. I plan on taking my Audi there for it's next service.

After having my LEXUS mis=diagnosed at the dealership, Sean took the time to recognize that the original diagnostic code was masking a much bigger issues with my trans=axle and too the warranty company (who were not going to cover the LEXUS repair initially) to task for the repair. After the representative appeared at Desi Auto Care, Sean impressed upon him how the diagnostic code was misleading, the warranty representative recognized the issue and my Lexus was repaired to my satisfaction. Sean have a great patience to deal with Warranty Company.

Really great service, the owner Sam explained everything. Great prices and they finished repairing my car even though they were closed. Owner of the shop waited until I came to pick it up. Highly recommended.

Brought my '11 BMW 335i for intake valve cleaning, oil housing gasket, transmission fluid, and rear differential fluid. This place was fully booked, but let us stop by for a quick check when he heard my sob story. We got a full 30 minutes of diagnostics as soon as we pulled up and free coffee-refreshment. They did great work, brought out back to see my valves when the car was torn apart and when I checked out the total cost was $200 under their initial quote. I found my piece of mind! This BMW maintenance/repair shop!

This was my THE BEST experience with car repair. I had phobia going to car repair center. It was combination of best price, good work and ethics( which you rarely see in car business), courteous customer service and timely work. I would highly suggest this auto shop to anyone who wants reliable service with good price and guareented service satisfaction. He had really bought me in very first visit and i wish him good luck and please keep doing good work.

Love Desi Auto. Sam and Shaun really let you be the boss! They were extremely nice and very quick with their service. Had me back on the road in no time for a great price. If you want quality care and customer service look no further than Desi.