Stratford Auto Repair

They are wonderful here! I continue to bring my car here and have always been happy!

Everything was fine. I always feel like auto shops charge too much though.

They are wonderful here! I continue to bring my car here and have always been happy!

I like this shop. Everything went well, as usual!

These guys know their stuff! I had an ongoing problem that nobody else could solve...they diagnosed it within an hour and fixed it that day! Highly recommended!

I had an issued with my 1999 Accord where there was some exhaust leak. I went to authorized car dealer as well as other local mechanic and I was told that VTEC engines make such sound and that is a peculiarity of VTEC engines. However, I was not convinced since the noise came on suddenly and before that my car extremely silent. So I decided to take third opinion and dang!!! This guy, Shawn, at Desi Auto Care nailed down the issue in less than 60 seconds after jacking up the car. He called me in and showed me where the leak was and I was astonished by his work flow to determine this leak. Admittedly, it was not easy to spot the issue but Shawn was smart enough to get there. Sam Patel, owner of Desi Auto Care, was kind enough to help me order parts at lowest possible price and also took care of my car very professionally. I can certainly make out that these guys know what they are doing. My general opinion from my experience with Desi Auto Care is (I) they have a highly trained staff that are efficient in their work. This results in less labor hours to perform any particular job (ii) on top of less labor time, their labor rate is very competitive compared to others (iii) they are confident about their prices and quotes and they beat any quote that is lower than their quote by 10%. (iv) my fav - they offer 24,000 miles/2 years (whichever comes first) warranty on all parts and labor for free. I have never seen such a brave offer ever anywhere. This is a clear indication of quality service that these guys stand behind. Its been a month since I had my car serviced and I see no issues what-so-ever. They are not like other who make low price promises and finds other unnecessary faults and break-in your banks. These guys believe building a network of regular customer rather than making money overnight. I strongly and highly recommend Desi Auto Care to everyone and they are certainly worth a try. I'm sure you won't be disappointed.

Absolutely honest opinion with excellent explanation so next time, you can understand your car better and better... Best prices in town as well so I never need to go anywhere else now ...

I had a '55 Chevy with a stalling issue that I took numerous places and no one could figure it out to fix the problem. I took it to my local car guy. He didn't solve it. I took it to a recently-retired professor of auto mechanics. He didn't solve it. I took it to a local place that fixes "regular" cars and also builds race cars on the side. They didn't solve it. I took it to a guy who used to work for Ford Performance in the 60s and has built tons of muscle cars. He didn't solve it. Top Wrench solved it in a matter of hours. It has not stalled on me since. I can't tell you how much money I would've saved by taking it here first, if only I'd known. Take yours here first.

AMAZING CUSTOMER SERVICE & CAR CARE! I previously had a mechanic that I always went to for my vehicle troubles. I heard through the grapevine about this establishment being brand new while offering great customer interactions so I decided to check it out. As I drove up, I was pleased with the visual structure of the building. It offered a spacious front and rear parking lot, 6 large carports for working purposes, a clean and cozy customer lounge with floor to ceiling windows filled with free drinks and snacks, which made it feel welcoming. As I walked in, I first made contact with, Shawn, who was engaging, friendly and extremely knowledgeable. He then introduced me to, Sam, the owner of this fine establishment, who just like Shawn, was extremely friendly and welcoming. Sam supplied me with a quick tour and background of his facility, which was more than I ever received at any other auto body shop. Once our preliminary talks were out of the way, we got down to the brass tax regarding the work my car needed. I briefly told Shawn about the issues about my car and without hesitation he knew exactly what and where the problems were occurring. After going over the current issues for my vehicle, he gave me an invoice, which included the parts and labor. I looked it over and couldn’t believe my eyes; I had to reread it multiple times. The total price was more generous and reasonable than any other body shop I have ever been to. Between the reasonable pricing, highly enthusiastic and welcome atmosphere, I decided to have my car worked on here. They were prompt and accurate in giving me a time frame of when my vehicle would be ready and they stuck to their word. Not only was my car ready on time but also in fact, it was ready some time earlier. The car has never run any better; it feels “fresh off the lot new”! The work was phenomenally done! I have no complaints to this day. I would absolutely recommend this facility to anyone and everyone! You will be blown away with great prices and even greater customer service! GREAT PLACE TO GET YOUR CAR FIXED!

Why only 5 stars? 1-latest diagnostic tools 2-upfront repair prices 3-clean comfy waiting area 4-free shuttle service 5-he explains repair in simple language i'll take liberty to add sixth star 6-very H.O.N.E.S.T and professional i own two cars, one van, this company will get my business for sure