Stratford Auto Repair

I bought a used 2006 BMW 325 XiT in May, and unfortunately a number of issues come up. That said, my experience with fixing my car has never been so pleasant and I am happy to have Desi Auto Care as my BMW repair shop. 1st thing I noticed about their customer service - they're female friendly - from the interaction on the phone, to their complimentary shuttle service to the train station, offer free foods-drinks, 2 years warranty, this doesn't feel like a typical mechanic shop. So far, they has replaced my front brakes and calipers, control arm bushings (which completely fixed the shaking), and worked seamlessly with my third party warranty company to get water pump replaced and fix a window regulator at minimal cost to me (I just pay the deductible). my car runs 10x better than it did when I 1st bought it and I feel like it is in good hands to last me another 100k miles. Recommended

I bought a used 2006 BMW 325 XiT in May, and unfortunately a number of issues come up. That said, my experience with fixing my car has never been so pleasant and I am happy to have Desi Auto Care as my BMW repair shop. 1st thing I noticed about their customer service - they're female friendly - from the interaction on the phone, to their complimentary shuttle service to the train station, offer free foods-drinks, 2 years warranty, this doesn't feel like a typical mechanic shop. So far, they has replaced my front brakes and calipers, control arm bushings (which completely fixed the shaking), and worked seamlessly with my third party warranty company to get water pump replaced and fix a window regulator at minimal cost to me (I just pay the deductible). my car runs 10x better than it did when I 1st bought it and I feel like it is in good hands to last me another 100k miles.

Warranty on my '11 Toyota Corolla expired a year ago and all of a sudden a brake light came on. Well, just as if it were magic, I got a coupon from Desi Auto Care, which prompted me to schedule the brakes checked. Bottom line, I was blown away. Sean, Rachael, Drew all of them were amazing. They were honest and said the brakes were ok. They fixed the light issue, replaced a light bulb and added air to the tires...All for free! In short, I now have a post-warranty repair place I can trust.Thanks for everything!

Communication was incredibly responsive with quotes/questions through email. Work is absolutely top-notch and at a fraction of dealership costs, with the same (if not better) quality of work. I was quoted just over $1500 for a repair through Volkswagen Cherry Hill, but Desi auto Care did the same job (even with an added valve cleaning) for just over $600 after tax. they also made sure my 2011 GTI was running smoothly before I took it home. Also had my VW in two times previously, and the work was done professionally and on time. I won't hesitate to take my GTI here again for any repairs.

Been taking my Saab and wife's Rang Rover to desi auto care since their free warranty expired. These folks are simple but professional and doing smart job. For example, last Friday I had my Saab there after the "Service Engine Soon" light show up, after 15 min the technician read diagnostic code and said there is small vapor leak, I've done reset and chances are slim, it will not come back. If does just bring back and we'll do a more investigation. No charge. You're unlikely to get this response at dealers - more likely to get some diagnostic fee, wait hours, and god knows what else...

My fiance and I have used Desi Auto Care a number of times and have been extremely pleased with their customer service and fair pricing for work completed. They are also very honest about the repairs needed and don't try to up-sale. An example of this was my most recent visit. I smashed my side view mirror and was terrified that the entire component, with electric, would need to be replaced on our 2010 Audi A4. I drove the car over, without an appointment, and they took a look at it immediately. They gave me the best and worst case scenarios. I left the car with them and within the next two hours they let me know that they could salvage all the electrical and just replace the mirror! I was relieved that the repair would be a fraction of what I was anticipating. The team completed the work perfectly and by the time they promised.

Mercedes Benz 4-Matic - if you own and care about your Benz = GO HERE!!!! I went to three different shops and they changed me for all kinds of parts and work and never got it right over 3-month period. I was ready to dump the damn thing......I wasn't aware of Desi Auto Care until a friend of mine at Comcast recommended them. Sam is great, as is Shawn and Drew is the "man".Fixed, resolved my problem in one visit and very affordabl....saves me $$$.

Quite Simply, the answer. - I am a very fussy guy with a probably too close and personal relationship with my '94 BMW 7 series. These are magnificent cars but can be bedeviled with lots of little problems which my other mechanic had thus far been unable to really analyze and address. Where they kept just tossing my money at the problem. Shawn and Michael at Desi Auto Care really took the time to listen me, drive the car with me, and diagnose it right the first time. Very patient with explaining what they are doing and why. My suggestion: get an appointment before you come.

Feels like a home with this people, i can leave my car, give him my credit card, go on business trip and feel reassured that Sam and his team will take care of everything and not take advantage by replacing just to replace. Have been to most of the so called BMW repair locations throughout the area and this place takes the PRIZE!! Pros_ Excellent service, willing to talk, only necessary repairs, fair prices, they treat women with respect! Cons_ No dealer amenities i.e. loaner cars, busy but at least they are honest on when they can actually get to your car. Final words_ The whole place is a hidden deal, best BMW repair specialists in the area

I'm a old mechanic so I guess you could say I'm tough customer for these guys. I have to give them great credit since they put up with me and all my questions and persistence. Desi auto care is perfect BMW repair shop , they treat me fair and professional- for that I'm customer for life. Wide variety of Free refreshment offered for customers.