Stratford Auto Repair

Scheduled a battery replacement and on the way to his shop, My car went nuts, throwing a ton of warnings. Assumed it has something to do with the battery. Sean very quickly knew better - and found water in the trunk which had thrashed a few control boxer. (Car had been at BMW 12 days before they recommended the new battery but were not concerned about water in trunk) This team was great and sorted through the issue, even staying late on a Friday so I'd have a car on the weekend.

Honest, down to earth service. No BS or run-arounds. I have him change my oil before and now he just did my brakes rotors-pads, steering lock malfunction and replaced shocks/struts on my Saab 9-5 Aero. His prices are low. If you're a Saab owner, you know how difficult to find the right mechanic to work on these finicky cars - Sean is your guy! Meet him once; you'll know what I'm talking about. He literally has every detail of these cars memorized, and thats' extremely important with an unusual car like a Saab.

I was driving my Jaguar XK down on route 30 when I noticed steam coming from under hood. One family stop by to help, gentleman raised the hood and noticed that the upper radiator hose had become detached from the engine entrance. He shows me water and coolant (antifreeze) splashed over the underside of hood, and the engine. After AAA towed car to Desi Auto Care, Ryan replaced the radiator hose and clamp in the proper position, added proper amount of coolant. I was happy to pay his very fair estimate. They have Hi-tech diagnostic system for Jaguar if I ever need any major repair.

I brought my car for estimate to troubleshoot rolling idle problems + replace all the belts + pump + fan....It was diagnosed by Ryan that the idle control valve was out of range and needs to be replaced. I was quoted fair and he can install in about 30 minutes. Also I was quoted for the belts, timing, water pump, fan clutch and fan. After having a conversation with him, I realized that this is a time consuming repair but team Desi completed repair in about 5 hrs. I do recommend.

My Jaguar-X oil pan leak, dealer recommended a new seal for about $1430. I'm glad to find Desi, and cost? More than fair. Car was returned clean!!

A knocking noise on my SAAB 9-3 while turning and banging noise when I driving on rough roads in the front suspension. Ryan informed me; this type of noise is commonly caused by a front strut thrust bearing damaged due to water intrusion. I made an appointment for repair, car was ready on time as he promise. He even let me see the repair job he was performing in garage. Very transparent shop!

I was referred by my supervisor to go here for repair. My Saab 9-3 groans when I turn the steering wheel. It sounds like two pieces of rubber being mashed together and sometimes completely stuck. I thought that maybe it was low fluid level in the steering pump, but it's full of fluid. After diagnose they told me, I need to replace the power steering pump and may be the rack and pinion. also he will replace both pressure and return of the steering hoses at the same time (He smiles and says: It's a cheap insurance for the steering system!!) I must say it was great from start to finish. Rachael's customer service was outstanding. They were clear about the work needed with my car and the amount of time to fix it. My kids loved all the free candy, sodas and snacks they offer. Recommended

I was referred by my supervisor to go here for repair. My Saab 9-3 groans when I turn the steering wheel. It sounds like two pieces of rubber being mashed together and sometimes completely stuck. I thought that maybe it was low fluid level in the steering pump, but it's full of fluid. After diagnose they told me, I need to replace the power steering pump and may be the rack and pinion. also he will replace both pressure and return of the steering hoses at the same time (He smiles and says: It's a cheap insurance for the steering system!!) I must say it was great from start to finish. Rachael's customer service was outstanding. They were clear about the work needed with my car and the amount of time to fix it. My kids loved all the free candy, sodas and snacks they offer.

There is a squeal in a drive train at speed of 30-40 mph when I accelerate my Jaguar F-Type. As I drive on highway car warms up and squeal stops but has been getting worse over the last 3 weeks. Thinking the worst expenses is coming up. I could not get an appointment sooner, bcoz they were booked for next 15 days. But once my car was in shop they were very informative. Ryan said it's a common problem with the X-type and many have replaced their entire Prop shaft as a result of the Center Support bearing failing. He let me come in garage to see. He injected grease at these notches on the back side in the rubber seal where it meets the metal bearing casing. By using this simple trick, he saves me from big expense. (I know nothing about cars; he could have easily cheated on me)

The warranty on my JAGUAR expired in April and all of the sudden a brake light came on. well, just as if it were magic, I got a coupon from Desi Auto Care, which prompted me to schedule an oil change there and have the brakes checked. Bottom line, I was blown away. Sam, Ryan, etc were amazing. They were honest and said the brakes were ok. they fixed the light issue and (GET THIS) added all fluids, added air to the tires...ALL for an Oil Change! In short, I now have a post-warranty place I can trust. Friendly folks, local place, and I'm a happy camper!