Stratford Auto Repair

I have noticed that when my brother is backing out of our driveway in my 2006 Volvo S60 there is a hissing noise (it sounds like air) coming from the engine area, the noise only appears though when it is in reverse. Once he hits the accelerator to go down the street the engine seems to make its usual accelerating noise and the hissing seems to disappear. Also the car has a check engine light. Ryan said hissing noise could be several possibilities: air intake leak, engine vacuum leak, and vacuum hose leak. Later on the diagnose the check engine light, Rachael called me with fair estimate. My Volvo was ready next day. Drives perfect now. I do recommend this shop to all Volvo owners.

My car wouldn't start on a rainy morning in Philadelphia, street parked in a street cleaning no parking zone. I called Desi at 8:20 AM and Shawn said they would get on it as soon as AAA tows it in. He diagnosed an electric relay fix and spent a bunch more time analyzing the fuel system replacing the fuel filter and bleeding the air out of the lines. They wouldn't release the car until they were assured it was OK. They were more than fair on the bill considering the time analyzing the tricky issues. We're a two car Volkswagen family and keep our cars for a long time. They help us maintain our cars perfectly! Rachael, the office manager and Shawn, one of their star mechanics always take good care of our cars. They give 2 years parts & labor warranty. What a nice touch!

I'm not necessarily a "car person", I feel secure knowing that Desi mechanics will keep my vehicle safe. My truck water pump leaks and overheating. He show me that the engine fan was wasn't running. Also made sure the system is totally bled out and there is no air and replace the water pump which was cracked. They respect my truck and stand behind their work. I've recommended them over the years to many friends and they come back singing the same praises. (2005 Land Rover LR3).

Mercedes Benz 2008 S-550 4-Matic I got an appointment with dealer for slipping gears when the engine was cold in the mornings. so I get down there 10 min. ahead and service dept. girl says "how we supposed to diagnose this, you need to dropped the car off", I then reminded her that he told me to bring the car and wait here.She seems annoyed. Same afternoon I got call from service writer. He reports me that proceed to turn the engine on and off about so many times, barely shifts into reverse and then after some diagnostics he decides I need a whole new transmission. It could cost in excess of $7000. (Off course I refused) My co-worker also owns Mercedes and Desi Auto Care is the shop he goes for any repairs. He call the shop and explained all. Rachael set up appointment. After diagnostics Ryan found out, only thing I needed is a belt tightened which cost me $90 total for the inspection and tightening. It's not a fancy place like a dealer but they're truly honest where they actually fix things and do not assume you are made of cash.

When I was trying to fix my head light on my 2000 Audi TT and as I unplugged the light i have the car running and it caused a short. I admit i screwed up. Now my digital dashboard reset odometer back to zero. Also my windows and trunk stopped working. My family and I were planning on taking a vacation to West Virginia but without a working trunk and windows we can't. One of my friends suggest me to Desi Auto Care the Audi specialist. Master technician Shaun explained to me - the central locking control module sends data to the instrument cluster which has the interior light functions, is the controller for the power window/lock/gas tank and does pretty much... everything including anti-theft functions. He suggested and replaced the whole central lock control module. Now everything works fine. I'm ready for my trip to West Virginia

Can't say enough good things about the service and my experience with DESI. There's very good reason that they're so highly rated by their customers. DESI has earned my respect and trust as my primary care care provider. Yoy can expect that they will go above-and-beyond for you as they did for me. Their prices are super fair; you'll leave feeling like you saved money by choosing them. Mechanics are top notch (Sean is great!) and very knowledgeable about vehicles. DESI is the ONLY place I'll be taking my vehicles; recommend you do the same.

Lately my Land Rover Supercharged HSE started to learning towards one side. Sean inspected everything related to the steering system and replaced the air suspension. He is LR specialist and very polite throughout the process. My suspension is perfect now! Working properly without any problems. Lots of FREE snacks-sodas for customers, feels like you're in a convenience store. I use the coupon they sent me in email. 2Years warranty on repair. I do recommend this shop.

Desi Auto Care is a genuine European repair shop; I have been taking my SAAB there for few years. He just changes out my wheel bearings, heavy oil leak, one hub diagnosed and window motor replaced. Dropped off in the evening, next day 11am he called me what the quote was, after my approval he finish job in two days. It's true he is not spending any advertising/marketing money, still he is very busy and he'll usually give you an appointment within a week day so he can look at it. He's efficient and very good at Saab repairs.

I had my BMW 750 Li repaired by Desi Auto Care before bringing our new baby girl from hospital to our home in Voorhees. They did beat every German Shop's prices, completed our repair one day early and even installed our special custom made car seat for baby. I felt very cared for and my car has run this smooth in years. We feel positive for this shop.

I have been blindly using the MB dealership for all service and maintenance for all these years. The Check Engine light went on while travelling on Atlantic City Expressway and the dealer informed me that repairs could cost UPWARD of $3,700 - since there was no way I was sinking that into 97K miles old car, I started shopping (sadly) for new car. I thought its worth a 2nd option, based on suggestion from Mercedes Benz owner forum, I made an appointment to Desi Auto Care - and glad I did. I took my 2014 Benz ML350 here for needed maintenance and repairs. The entire experience was outstanding, no-BS way they describe me what they will diagnose, how long it will take, and how much it should cost. Full transparency and feedback throughout the process. My story had a positive ending - the repair was done, plus scheduled maintenance , plus A/C recharge (1st time in 4 years) for a fraction of what the dealer would have charged. And Shawn showed me the diagnostics for the car - told me it was in excellent shape and that I should be able to drive it for many years to come. A huge relief! Shawn and team are MB expert specialist and as meticulous and fussy about German cars as I'm about owning and driving one. Count me as one happy new customer.