Stratford Auto Repair

Sam and team at Desi Auto Care are fantastic! They go above and beyond to make customers happy. I am new to town and my first pleasant experience to repair my Volkswagen. I'm a customer for life. -Vincent (Gray-Touareg VR6 owner, with serious ABS module issues)

Desi Auto Care really helped us (on Saturday staying very late) going out of their way to fix a suspension problem the day before leaving for a 1200 miles family road trip to Mississippi. Every time we have dealt with them they have been honest and no-nonse. They already are getting a more business from our friends and employees from our construction company in Washington Township.

Now I drive (A5 Cabriolet 2.0T) a used 2010 Audi and I've brought it in here for repairs-maintenance a few times in 7 months. The mechanics are always detailed at communicating with me, super fast with diagnosing the problems (misfiring cylinder, and shot alternator and a busted starter have all been things they've taken care for me), and repairing with affordable replacement parts. They make it easy to drop off your vehicle if it breaks down at an inconvenient time (when would be convenient, really?) Shawn is happy to explain detailed problems to me so that I understand my Audi even better than I did when I brought it in. I'm so happy to have found this great Audi specialized shop in Stratford. Recommended

Now I drive (A5 Cabriolet 2.0T) a used 2010 Audi and I've brought it in here for repairs-maintenance a few times in 7 months. The mechanics are always detailed at communicating with me, super fast with diagnosing the problems (misfiring cylinder, and shot alternator and a busted starter have all been things they've taken care for me), and repairing with affordable replacement parts. They make it easy to drop off your vehicle if it breaks down at an inconvenient time (when would be convenient, really?) Shawn is happy to explain detailed problems to me so that I understand my Audi even better than I did when I brought it in. I'm so happy to have found this great Audi specialized shop in Stratford.

It is a thing of beauty to watch Shawn chase down a complex problem in a complex car like Audi A4 Avant! He knows how to isolate issues and how to fix them and he is street smart! He diagnosed an intermittent electrical failure to a corroded connector in the engine wiring harness and, rather than replace the very expensive wiring assembly. He created a solid work-around, thus fixing the issue and saving me a lot of money. Also he traced a fuel problem to an electrical connector on the fuel pump. We had the fuel pump replaced in July at an Audi dealer (Wilmington, Delaware) and their mechanic had clearly bent the fitting during testing so that, with the passage of time, the connection to the fuel pump was broken and the car would not run. Shawn straightened the connector and like magic- the A4 started immediately and runs better than before. I travel from Delaware to here and it's worth my trip. Try it! You will be amazed and delightened. Recommended

It is a thing of beauty to watch Shawn chase down a complex problem in a complex car like Audi A4 Avant! He knows how to isolate issues and how to fix them and he is street smart! He diagnosed an intermittent electrical failure to a corroded connector in the engine wiring harness and, rather than replace the very expensive wiring assembly. He created a solid work-around, thus fixing the issue and saving me a lot of money. Also he traced a fuel problem to an electrical connector on the fuel pump. We had the fuel pump replaced in July at an Audi dealer (Wilmington, Delaware) and their mechanic had clearly bent the fitting during testing so that, with the passage of time, the connection to the fuel pump was broken and the car would not run. Shawn straightened the connector and like magic- the A4 started immediately and runs better than before. I travel from Delaware to here and it's worth my trip. Try it! You will be amazed and delightened.

Main Consideration: I don't know much about AUDI's repair and need a trusting relationship with my chosen German shop. I highly suggest Shawn; he'll check everything in details. I found out that, my pads/rotors needed replacement. The good news is that Shawn fixed that and replaced all my 4 pads/rotors for a super reasonable price and I was on the road again same day. Earlier in the Aug my daughter's BMW M6 broke down and was towed over to Desi Auto Care. He did a stellar job putting up with my one million questions about repairs.
1. Affordable to everyone
2. Knows German cars inside and out
3. Helpful-Rachael in customer service

I was looking to purchase 2014 Land-Range Rover Supercharged and inspection to ensure I am making educated decision on the vehicle. Sean not only provided good recommendations but inspected it thoroughly and gave me good discounts since I got three more German cars which are always repaired by Sean. Sean spends lots of time explaining the details to me and advise on what should be done and what can be wait.

've been going to DESI since 2016, first with my BMW and now with my Audi Q7. I can't rave enough about DESI, No bull here-Shawn's prices are GREAT, very trustworthy BMW-Audi mechanic!

I brought my Audi A7 (5yrs. Old) to get a new exhaust and muffler installed. Rachael was able to fir me into her books to have the work done before my travel to Chicago. Also he fixed air suspension and the pipe, because it was just a bit low. I'm giving this Desi-Audi shop 5 stars for two reasons, (1) Shaun followed up and asked how happy I was with the work (2) when I told him about my minor problem of air suspension, without hesitation, he asked me to bring it in to get it adjusted. Timing, Customer satisfaction, and Pricing was more than awesome in my books.