Stratford Auto Repair

Made an appointment to have my BMW 328i looked at for strange noise under the engine and it was repaired that same day (also replaced new water pump) - parts came in while we waited. Office manager Rachel and technicians are extremely accommodating. Desi Auto Care will bring you back from the edge of insanity in the face of overwhelming odds with the European car that gives you trouble. Woohoo!! That is the word!

'07 Land Rover got checked out because a few days before it had started lightly rumbling. By the time I took it in it sounded like a revved up race car. Chris physically show me what was wrong with my LR and which parts he is ordering. He saved me at least 60%

Took my BMW Roadster Convertible first time for Engine leak an ordor issue. Was greeted by Leslie -was extremely nice and professional and took care of me quickly. After squeezing me an appointment the same day. Shawn got my car inspected and an assessment. Prices were reasonable and fair and he was both capable and personable. As I was waiting I even heard Shawn discussing BMW training for their mechanics. Coming from a job where continual training is imperative to maintaining your BMW skills, this was a great conversation to overhear. Will definitely be back.

Ryan at Desi Auto Care really helped me out on last Friday going out of his way to fix my BMW X5 E53 air suspension problem (Self-Level Suspension, BMW is sitting lower than average) the day before leaving for a 800 mile road trip. Every time I have dealt with them they have been honest and no nonsense. They will be getting a lot more of my business.

As a young woman it's refreshing to go to a shop that doesn't try to rip me off. I appreciate that. I continue to bring my Mini Cooper JCW here for anything it needs! Overall an A+++ experience.

We had a leak in power steering. Chris at Desi Auto Care took 2.5 hours to repair it. It's been 4 weeks and I haven't had any issues at all with the steering losing fluid. The shop bays are super clean. We plan to use them again.

Fair prices! Clutch and alternator wasn't working properly and found this nearby Desi Auto Care on White Horse Pike, so we'll call it a happy accident. Family owned and operated: I've never seen a German repair shop more transparent about cost and markup. Sean followed me to my car (next parking lot) and charged the battery so I could pull in. Fair price and he is extremely knowledgeable about MINI Cooper JCW. He said you're fine; you don't need new alternator, but need battery instead. And finish Clutch job next day. I highly recommend Sean.

For my Porsche Macan 2015 for pre-purchase inspection. I showed up at lunch time and the Andrew to took on the inspection and was completed ahead of time. he was amazingly through and helped me evaluate pricing. thanks to the inspection, I bargain and bought the Porsche at few Thousand$ less.

I have my 2008 SAAB 9-3 Aero Convertible in for Engine Coolant Loss and I was pleasantly surprised that the actual cost of repair was less than the estimate, how often does that happen? Further, Sam offered to spot weld an Exhaust bracket for nothing! I have used Dedi Auto Care before and you can be assured I will continue...! Recommended

I own a 2013 Volkswagen Beetle Convertible that recently crossed 50,000 mile warranty mark, which I had them do an oil change and an inspection on. Must mention points: - I ask him to change spark plugs and he was even nice enough to go through my records in the trunk to find when they had last been changed. (Note: Shawn said, spark plugs don't need to be replaced.) - He checked the computer for fault codes and reset the service request light for the inspection and oil change. (The computer in a VW requires specialty equipment, which Shawn has it) - He knew exactly what the "low coolant" light in my car meant. He investigated the problem and after pressurizing the system and leak testing it, determined the flaw to be in the radiator cap, which they replaced. Their quality is as good as a dealership, but unlike a dealership, you have more control of what goes on, you can even visit inside the shop. Combine that with better prices and I have no reason to go anywhere else.