Stratford Auto Repair

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5
Google

Everyone I communicate with here, mainly Josh himself, treated me (and the other customers when I visited there) with professionalism. Dylan explains me details what LR-parts need replacement and why it needed, and if you are a regular customer of Desi Auto Care you know that they do not leave anything unexamined during a diagnostic check, but they don't suggest unnecessary repairs. The price is fair - considering the quality of repair/job. Needless to say, my Land Rover drives in tip-top condition!!

5
Google

Brought our high-mileage Volkswagen Jetta for a few problems - someone stole my catalytic converter and other mechanic made an unrelated alternator replacement and also cause major oil leak. Josh fixed up my Jetta - what I valued most is that he spent good enough time to explained what needed to be repaired, prepared estimates for me and called me back with updates. What a great shop! I'll be coming back here for sure!

5
Google

Dylan & Josh will explain what you can, and cannot, get away with. They will help you with your Mercedes Benz mechanical trauma. If you can get another few months from those rotors, he will say so. Desi Auto Care is a model for a committed business. Naturally then, their crew is also extremely motivated as well.

5
Google

We have used Desi Auto Care and for over 7 years and they continue to impress me with their professional service and integrity-definitely! No need for catchy hold messages, they always answer the phone within 3 rings! My Land Rover Evoque would have a warning sign blinking occasionally. Josh checked, it was the engine oil consumed and thus the warning sign was coming up. Adding some oil and it was all good again. He did not charge anything. I felt I owe him and wish to payback. I can't imagine trusting anyone else

5
Google

Had my Mercedes serviced by Desi’s after a critical battery light warning on dashboard. They got me scheduled quickly and everyone was super friendly and knowledgeable about what was going on. If I have any other issues, I wouldn’t hesitate to use them again!

5
Google

Took my Jaguar (2016) for some maintenance and tune-up..EXCELLENT service. No hidden charges no surprises! Small transmission fluid leak, they fixed it with right away. NICE!! :) Warned me about saving $$$ coz of 100,000 miles check-up... timing belt will need to be replaced (eventually). Worth the trip to Desi Auto Care!!!

5
Google

I had received a quote to get some engine repair job done. Took it in Wed and they ran into some unexpected difficulties that was not of their making and the repair job took more than 5 hours longer than they expected. Manager apologized for the longer wait & absolutely honored my original quote. Thanks to Josh and his crew - what a good customer service! I would not hesitate to bring my Porsche back or to recommend them to all my friends!

5
Google

My gl450 had several issues to include an oil leak, control arm, battery and tires. They took care of my problems and gave me a great price. Truck drives great!

5
Google

Unpretentious, professional service. Brought my BMW M235i to get a rattle noise checked out. Later on, Josh, fixed the rattle noise (it was a loose heat shield) and he even replaced a brake light they noticed was burned out and he only charged me for the cost of the bulb. Great!

5
Google

I got an appointment to have my Audi's Q7 brakes checked because of some growling & squealing that were both intermittent. Once the car was in the repair bay and was inspected then, Sam called and informed of my options, with him recommending the less expensive. I was thinking towards the more expensive option, but I can tell Sam thought it was not necessary to spend that much money. He was sure servicing to two brakes of corroded parts that was causing the calipers to move stiffly would solve the issue. IT DID!!! My brakes are at the best performance!

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