Stratford Auto Repair

My uncle does most of my 2013 MERCEDES E-CLASS maintenance and repairs including brakes, oil, cooling, belt driven components, and electrical but when it comes to internal engine work he doesn't have a proper setting and experience. Sam is very open and honest about what my Benz needed and didn't need, and I am pleases with the job they did-my engine head and replacing some aging parts. And thank you for the Coffee & Donuts!

I can't say enough positive about this MINI Specialized shop. The general manager explained everything in detail and gave me options to fix my MINI. I've never heard of any mechanic that gives you 45 minutes to explain multi point inspection report and all the things going on with you car. Everyone in my family brings European cars here. Bonus...! They offer so many different kind of refreshments (feels like you're in WAWA) and have awesome cars in parking lot.

Nobody likes having to pay to have their car repaired, but Desi Auto Care makes it affordable. Staff is friendly and knowledgeable (ask for Sean!) and he is honest about what repair/service needs to be done and what can wait until next time. Reactive vs. Proactive. I wouldn't trust my Saab anywhere else. They specialize in SAAB. Trust me it's hard to find a Saab mechanic.

I asked him to perform a complete "physical" on my bimmer. Dealers would see $$$$ when someone says "I think I need a new compressor" and fix anything you find wrong. Shawn called me and told me that everything with the Air condition unit looks fine. He asked if someone touched the Air condition. I said YES- I did. I added Freon-gas. He told me that I put too much Freon. He addressed that problem and did not charge me. He took care of all my problems which were actually small ones. He took time, like a doctor, to explain everything he did to my car, and he saved the replaced parts to show them to me.

This what I observed when I was visiting New Jersey to uncle house last week. Cool shop! My uncle’s car needed the front breaks replace because they were below 5mm, and air conditioning condenser, and he has some odd problem with the tail light that keeps shorting out. In and out the same day. Overall: I like Shawn because he's very always happy and FAST to text me with updates, when my repair will be done. He knows people hate waiting for cars.

Where to start? I came here in April for an oil change (2010 Lexus GS 350), and actually found a great mechanic! The boss-Shawn, didn't try to sell me repairs I didn't need. Usually I'd go to Pep Boys in Stratford and they always pushing air filters and brake pads and more... Shawn was honest and straight forward. I recommended him to a friend of mine that got into LEXUS intake manifold issue and her car came back running smooth. She was so impressed just like me!

So I found Desi Auto Care on Google and decided to take my '13 BMW in for an oil change and alternator replacement. I called Andrew ahead of time to get a feel for the shop and he was not only professional but very knowledgeable about BMW's. He shed light on the services and things I needed and also worked out a great deal. I definitely will be back for business instead of going to the Dealership.

After going to three diffrent mechanics in surrounding area and none of them really figuring out the issue just putting out aids on it. i finally came across Desi Auto Cares Sean went above and beyond to find out what was wrong with my volkeswagon JETTA. He kept me updated on the status and I couldn’t be happier!! My 2012 VW now idies better than it EVER has and i owe it all to him!! Sean becoming my #1 go to mechanic!!

I already knew what I wanted done to my car but I needed it back ASAP because I was going on vacation soon. Their waiting room made me comfortable as a customer and provided great hospitality. Very clean and lots of variety of free stuff such as sodas, candy, snacks, and coffees. Shawn and sam are cool approachable people that won't try to scam you with their price. Professional workmanship and turnaround time was fast. Will definitely recommend Desi Auto Care to my family and friends

Sam was generous and gifted us “free car wash” coupons for beings loyal customers! We feel our BMW business was greatly appreciated and will definitely be coming back!!!